Constituent services

Get help. Submit a complaint.

Tell the West Ward Council Office what is happening. After submission you will receive a West Ward complaint number you can use to check the status online.

What happens next

1
You submit a complaint
Give the exact location and enough detail for staff to understand the issue.
2
Staff reviews and assigns it
The office can route the concern to the appropriate department and record the city service number.
3
You can check progress
Use your complaint number with the email or phone number submitted here.

Don't know who to call?

Select “I don't know who to call.” Describe the problem and the office can help route it.

Emergency or active danger?

Call 911. This portal is not monitored as an emergency system.

Your information

Full name

Home address

Phone

Preferred contact method

Neighborhood

What is happening?

Exact complaint / problem location

Optional evidence

Photo or short evidence file (optional)

Supporting document (optional)

Complaint attachments are limited to 5 MB each. Evidence: JPG, PNG, WEBP, MP4, or MOV. Supporting document: PDF or image.

Only submit information needed to understand the complaint. Do not include Social Security numbers, medical records, banking information, account passwords, or other unnecessary sensitive information. See the privacy notice.